Learnosity Error Message in Assignments

Incident Report for Big Ideas Math

Resolved

This incident has been resolved.

Posted Nov 18, 2024 - 14:38 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 18, 2024 - 08:59 EST

Update

A fix for this issue is currently being tested for a release early next week. In the meantime, you can continue to edit the assignment's title to remove any special characters, leaving just letters and numbers.

Posted Nov 15, 2024 - 10:48 EST

Identified

We are currently working on resolving the "Learnosity Fatal Init Error" message that is appearing for some assignments. In the meantime, teachers can resolve this issue by editing their assignment's title to remove all non alpha numeric characters such as slashes.

Posted Nov 12, 2024 - 11:25 EST

This incident affected: Big Ideas Math (Big Ideas Math Web Site).